Shipping policy
Thank you for choosing Colognecove! We are committed to delivering your products in a timely manner, whether you are shopping from Canada, the USA, or any other part of the globe. Below, you will find detailed information about our shipping practices to ensure you know exactly what to expect when you place an order with us.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. These rates and delivery estimates vary depending on the shipping destination:
- Domestic (Canada): Estimated delivery within 3-9 business days.
- USA: Estimated delivery within 4-8 business days.
- International: Estimated delivery within 15-30 business days.
Please note that delivery delays can occasionally occur, and delivery times are estimates only and are not guaranteed.
International Shipping
We are thrilled to offer international shipping to over 200 countries and territories worldwide. If your country is not available at checkout, please contact us, and we will do our best to accommodate your order.
Customs, Duties, and Taxes
Please be aware that Colognecove is not responsible for any customs fees, duties, or taxes applied to your order. All fees incurred during or after shipping are the responsibility of the customer. We recommend checking with your local customs office to avoid any unexpected charges.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number. The tracking number will become active within 24 hours, allowing you to track your package's progress to your doorstep.
Damages and Lost Packages
Colognecove is not liable for products damaged or lost during shipping. If you received a damaged order, please contact the shipment carrier to file a claim immediately. Additionally, we are not responsible for lost or missing packages where the tracking information states the package was delivered to the address provided during checkout. If your package is lost in transit and the tracking information does not indicate a delivery, please contact us to assist you further.
Contact Us
If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please don't hesitate to contact us:
- Email: colognecove@gmail.com
At Colognecove, we strive to provide you with a seamless shopping experience from the moment you place your order until it arrives at your door. Thank you for your trust and for shopping with us.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. These rates and delivery estimates vary depending on the shipping destination:
- Domestic (Canada): Estimated delivery within 3-9 business days.
- USA: Estimated delivery within 4-8 business days.
- International: Estimated delivery within 15-30 business days.
Please note that delivery delays can occasionally occur, and delivery times are estimates only and are not guaranteed.
International Shipping
We are thrilled to offer international shipping to over 200 countries and territories worldwide. If your country is not available at checkout, please contact us, and we will do our best to accommodate your order.
Customs, Duties, and Taxes
Please be aware that Colognecove is not responsible for any customs fees, duties, or taxes applied to your order. All fees incurred during or after shipping are the responsibility of the customer. We recommend checking with your local customs office to avoid any unexpected charges.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number. The tracking number will become active within 24 hours, allowing you to track your package's progress to your doorstep.
Damages and Lost Packages
Colognecove is not liable for products damaged or lost during shipping. If you received a damaged order, please contact the shipment carrier to file a claim immediately. Additionally, we are not responsible for lost or missing packages where the tracking information states the package was delivered to the address provided during checkout. If your package is lost in transit and the tracking information does not indicate a delivery, please contact us to assist you further.
Contact Us
If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please don't hesitate to contact us:
- Email: colognecove@gmail.com
At Colognecove, we strive to provide you with a seamless shopping experience from the moment you place your order until it arrives at your door. Thank you for your trust and for shopping with us.